Privacy Policy
Your privacy is important to us.
This policy explains how we handle your personal information when you shop with us.
Information we collect
We may collect basic details such as:
Name and contact information
Email address
Delivery address
Demographic information (like pin code or preferences)
Browsing behavior to help improve the site
Why we collect this information
We use this information to:
Deliver your orders
Improve our products and customer experience
Personalize your shopping journey
Share updates, offers, or product launches (only if you’ve opted in)
Conduct basic market research to understand what our customers prefer
Data security
We follow standard security practices to protect your information. This includes secure servers, encrypted payment gateways, and restricted internal access to customer data. Our website uses cookies to enhance your browsing experience.
Cookies help us: Understand which pages are visited most Improve site navigation and performance Show you more relevant products. You can choose to accept or decline cookies in your browser settings. Declining cookies may affect certain features of the website.
Links to other websites. Sovereignstones.com may contain links to third-party websites. Once you leave our website, we cannot control how your data is handled on those platforms. We recommend reviewing their privacy policies before sharing any information. Controlling your personal information
You can: Opt out of promotional emails at any time Update or correct your personal details. Deactivate your account if needed. We do not sell or rent your information to anyone. We only share relevant details with trusted partners involved in completing your order, such as shipping and payment service providers. For any data-related queries, write to: .com
Your rights
You may request:
A copy of the data we hold about you
Corrections to inaccurate information
Deletion of your personal details, where legally possible
Updates to this policy
We may revise our Terms & Conditions or Privacy Policy occasionally. Whenever we make changes, the updated version will be available on this page.
Terms & Conditions
Welcome to SOVEREIGN STONES. By placing an order with us through Instagram, WhatsApp, or our website, you agree to the following Terms & Conditions.
- SOVEREIGN STONES is a women’s jewellery brand based in India.
- By purchasing from us, you confirm that you are 18 years or older.
- We reserve the right to update these terms at any time.
- Our jewellery is carefully crafted; slight variations in color, finish, or size are natural and not considered defects.
- Product images are for reference only and may appear slightly different due to lighting and screen settings.
- All prices are listed in INR (₹).
- Payments are accepted via UPI, bank transfer, or other approved payment methods.
- Orders are confirmed only after full payment is received.
- We reserve the right to accept or decline any order.
- Once an order is confirmed, it cannot be modified unless stated otherwise.
All designs, images, content, and branding belong exclusively to [Your Brand Name] and may not be used without permission.
These terms are governed by the laws of India, and any disputes shall fall under Indian jurisdiction.
For any questions, reach us at:
stonessovereign@gmail.com
Refund/Return Policy
At SOVEREIGN STONES, each piece is thoughtfully handled. Due to the nature of jewellery:
- We do not offer refunds once an order is confirmed.
- Refunds are only applicable if:
- You receive a wrong product, or
- The product is damaged during transit.
📸 An unboxing video is mandatory and must be shared within 24 hours of delivery to raise a concern.
Approved refunds will be processed within 5–7 business days to the original payment method.
- Shipping Policy
We currently ship across India.
- Orders are processed within 2–4 business days.
- Estimated delivery time: 5–10 business days, depending on location.
- Shipping charges (if any) will be clearly communicated at the time of order.
Please note: delivery timelines may vary due to courier delays, festivals, or unforeseen circumstances.
- Disclaimer(jewellery color,finish & design may slightly vary)
Our jewellery is anti-tarnish and 18-carat gold plated, designed for long-lasting shine with proper care. However, exposure to water, perfumes, chemicals, sweat, or improper storage may affect longevity over time. Slight variations in appearance may occur. By placing an order with SOVEREIGN STONES, you agree to our policies.
